This paper analyzes the challenges and prospects of public administration reform in Lebanon from the lens of the organizational leader, and explores the role of information and communications technology (ICT), and digital transformation. The paper relates a historical count of the public administration in Lebanon, and then compares theoretical frameworks to actual attempts undertaken by leaders of government agencies.
The research finds proof that efforts to reform the public administration is possible when the approach of the organizational leader is both pragmatic and inclusive. The findings support the recommendation to adopt inclusive organizational development (OD) methods to engage constituencies in the reform venture.